From Incident to Continuity: Planning a Faster Response

Managing the golden hour and beyond - our practical Workshop will help you discover how to underpin successful continuity with an effective immediate response.

Getting it right in the first critical stages of any incident is a key determinant of a successful continuity outcome. This interactive workshop explores key aspects of an integrated and proactive response; the processes, systems and engagement of multiple teams, required to deliver a well-managed incident and an effective move forward into recovery.

Facilitating the overall response is vital: learn how to bring everything together and ensure your response combines the speed, control, leadership and decision making that can meet the needs of a dynamic situation, whatever the scale and scope of the event.

Course Aim:

To provide guidance and solutions on the practical aspects of handling incidents and emergencies, including the management of people and coordination of the golden hour through to the eventual recovery of assets.

Duration:   1 day                Location:      In-house delivery available. Next open course location to be confirmed. Contact us with your requirements. 

Contact us for Pricing:  Combination packages available according to your specific needs.

Course Modules:

  • Disaster and emergency management
  • Command and control across multiple teams
  • Planning the move from emergency to continuity
  • Information management
  • Protecting people
  • Response facilities
  • Damage management and recovery
  • Learnings from an ICS approach

 Who will deliver the training?

This facilitated workshop will be led by Corpress Partner David Evans, who will share his practical and extensive experience of real events and lessons learned, gained from over 25 years advising and supporting clients with the their continuity and crisis arrangements.

 Learning Objectives:

  • Applying systems and processes to manage an integrated response
  • Mapping the critical interfaces in your response organisation
  • Delivering the required outcomes from multiple response teams
  • Optimising the systems, tools and facilities for a fast response
  • Effective information management
  • Prioritising and executing actions
  • Defining and delivering strategy across all response phases

Who should attend?

  • Those responsible for implementing, maintaining and testing continuity and crisis plans
  • Senior executives with a key role in leading response and recovery activities
  • Individuals with defined response and supporting roles

Why Incident to Continuity?

Faced with a disruptive event, the professionalism of the organisation will be judged by how effectively it can respond in the immediate stages.  Get the initial response phase wrong and an organisation is on the slippery slope to exacerbated problems: from sub-optimal and untimely decision making internally to an inadequate response to external stakeholders, the loss of information and delays to recovery time objectives. Get the immediate response right, avoid running way behind the response curve and be better prepared to move forward; to do this successfully requires the proactive engagement and facilitation of multiple groups and individuals who are often not co-located.

How will I benefit?

Following this course you will:

  • Understand how to prepare for an effective response phase
  • Be able to bring together and manage multiple response teams
  • Know how to leverage available tools, techniques and interfaces
  • Manage competing demands against timescale and resources
  • Appreciate the needs of the different response phases
  • Benefit from working with a global leader in crisis management
  • Identify your organisation’s response training and exercising needs